The University of Memphis Physical Plant Department recently purchased Segway? PTs to increase response time and strengthen overall customer service.

Various departments at the university are now utilizing Segway PT. Among them, the Electronic Shop and the Lock Shop have greatly benefited from the use of this new technology.

The Electronic Shop found that the Segway PT increased productivity and maneuverability on campus. For instance, by using a Segway PT to inspect the campus' irrigation lines, the Electronic Shop's technician was able to move quickly from one end of each line to the other. What had always been a two-person job could now be handled by one person.

Members of the Electronic Shop were also able to respond to fire alarms across campus more quickly on the Segway PT, since they were able to take more direct routes to each building This allowed faster face-to-face meetings with members of the Memphis Fire Department, which meant quicker resolution of each incident.

The Physical Plant's Lock Shop realized time savings by using the Segway HT. Because 80% of the projects performed by the Lock Shop do not require large pieces of equipment (such as ladders), personnel were able to carry enough tools to complete multiple projects without making return trips to retool. In addition, the traffic and parking benefits of the Segway PT reduced the amount of time it took to get from one project to the next.

The Segway PT has been successful in fulfilling one of the goals of the Physical Plant Department—to use new technology to ensure the efficiency of their department.

To learn more, please email or call us toll-free at 1-866-4SEGWAY for additional information about our university program